You have 30 days from the day of receipt of the goods to make a return

To make a return, please click on the following link and follow the instructions below :

We are unable to offer international exchanges, so if you would wish to purchase an alternative item, please place a new order at our online store.

  1. Print the documents - the printed documents must be put inside the returned parcel
  2. When you return an item we ask that it is still in the original packaging and is not worn, washed, damaged or had the tags removed. Any item which fails to meet these criteria may not be refunded.
  3. Please ensure the items returned are packaged into ONE parcel
  4. We suggest that you ship the parcel with an economy tracked service in order to be able to monitor the returned items
  5. Please send the items to the following address:
Accueil Entrepôt La Mine

Once the goods are received and processed, you will receive a refund for the returned items.

Please allow 5-10 business days for a refund to be credited back to your payment method, once the order has reached the International Return Hub and has been inspected.